Questions, Answered.

What exactly do I get for $125?

A full line by line audit of your dealer worksheet against the Ink or Walk Review Standard, a signed INK or WALK verdict delivered by email, and the exact counter script to send the dealer. One review covers one deal at one price.

What does INK mean?

No material issues found in the reviewed deal terms that warrant a WALK.

This review covers the deal terms in the documents you provided. It does not evaluate vehicle condition, title or history, insurance, or information outside those documents.

What does WALK mean?

Material issues were identified that should be addressed before proceeding. Your verdict will list exactly what was found, so you can ask for it fixed or decide the deal is not for you.

I got a WALK. Can you look again if the dealer changes the terms?

Yes, once, for free. If you receive a WALK, you may send corrected or revised paperwork for the same vehicle and the same dealer transaction within 24 hours of your verdict for one free recheck. The recheck determines whether the revised terms now qualify for INK or remain WALK. A different vehicle, a different dealer transaction, or a materially different deal is a new review at that service's price.

Which cars can you review?

Deal reviews cover cars under 20 years old that have not been customized or modified by a previous owner. If the dealer added equipment or add-ons, we review those case by case. Not sure your car qualifies? Ask us before you order.

When do I pay for Vehicle Finder?

Only when we find your car. Starting a search is free. Place the $250 deposit to start, and we have 7 days to find it. If we cannot find your car, the full amount is refunded. Rare, exotic, and extremely hard to find cars may cost more than $250. We quote the price before we start. Prefer to wait instead? Join the waitlist free in the Finder form. There is no time limit. We call you when we find it, you pay the $250 then, and we connect you with the seller.

Do you work with dealers?

No. Ink or Walk is a client side company. We work for buyers only, we never charge dealers, and we never take part in dealer deals. Dealers and salespeople can advertise on our site, and ads are labeled. Advertising never changes a verdict, a shortlist, or a recommendation.

What if my car is far away?

Tell us in the Finder form whether you will travel to pick the car up or have it shipped to you. We find the car. Getting it home is your arrangement, and travel and shipping costs are yours.

Who reviews my deal?

Every verdict is reviewed and approved by an experienced automotive professional who follows the Ink or Walk Review Standard. Each verdict is signed with a reviewer ID, like Reviewer IOW-014, so there is always a person accountable for your review.

When does the 2 hour clock start?

After your payment confirms and we have readable, complete information to review. If something is missing or unreadable, we tell you exactly what we need and the clock pauses until you send it.

What if you're late?

If we miss the 2 business hour window because of our delay, contact support to request a full refund. Refund requests are reviewed and processed manually, and we still complete your review at no charge. Time paused while we wait on you does not count toward the 2 hours.

How do I request a refund?

Contact support to request a refund. If the 2 business hour window passes because of our delay, your fee is refunded on request and we still complete your review at no charge.

What if you cannot review my deal?

You get a full refund. If we cannot responsibly complete your review, we close it and refund your fee. We never issue a verdict we cannot stand behind.

What do you need from me?

Your name, phone, email, and the dealership ZIP go right in the form. After you submit, email a photo or PDF of the dealer worksheet to docs@inkorwalk.com with your Deal ID in the subject line. About a minute of your time. Do not send Social Security numbers, bank account numbers, login credentials, full credit/debit card numbers, or other information we do not request.

Can I cancel?

Any time before we start your review, for a full refund. Once your verdict is delivered, the review is complete and the fee is earned.

Do you negotiate with the dealer for me?

No. This is counseling only. We don't talk to your dealer. You get the exact words to send them yourself.

What kinds of deals do you review?

Finance, lease, and cash worksheets for cars, trucks, SUVs, and vans. USA only. We review the deal, not the car. If you are buying a used vehicle, we also recommend an independent pre-purchase inspection from a mechanic you choose.

What is Full Deal + Finance?

We check the price of the car and the finance part together. For $199 you get the complete Deal Check plus APR, term, and every finance product reviewed, with one intake, one payment, and one coherent verdict covering the whole transaction.

What is the Vehicle Finder?

For $250, tell us exactly what you want and we research real listings and send you a clean shortlist of actual matches with verified pricing, fees, and equipment. We are not a broker and we do not negotiate with dealerships. We prepare you to buy with confidence. Your shortlist arrives within 7 days of your deposit.

Is the sample verdict real?

It's an illustrative sample showing the format. Your verdict is built from your actual worksheet.

Still have questions?

Email us at reviews@inkorwalk.com and we will get back to you during business hours.